PRIVACY & DATA

Privacy Policy

Effective September 2026

Quality Greats Health (“QGH,” “we,” “us,” or “our”) respects the privacy of individuals who visit our website, contact us, or inquire about our services.

This Privacy Policy explains the types of information that may be collected through the Quality Greats Health website, how that information may be used and shared, and the choices available to individuals regarding their information.

This policy applies to information collected through qualitygreatshealth.com and QGH’s general website inquiry and contact functions.

1. Information We Collect

Information You Provide

When you contact QGH through the website, we may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Whether you are contacting QGH as an individual, family member, support person, organization, or other party

  • Services in which you indicate an interest

  • Information you choose to provide in an inquiry or message

We use this information primarily to understand your inquiry, communicate with you, determine whether QGH may be able to assist you, and identify appropriate next steps.

2. Sensitive Health and Personal Information

The QGH website and its general inquiry forms are not intended for the submission of medical records or other sensitive personal information.

Please do not submit medical records, diagnoses, medication information, insurance information, Social Security numbers, financial account information, or other sensitive health or financial information through the website or its general inquiry forms.

If sensitive information is required as part of a QGH service, QGH will provide instructions regarding an appropriate method for providing that information.

3. Information Collected Automatically

When you visit the QGH website, certain technical information may be collected automatically by our website platform and related technologies. This may include:

  • Browser, network, and device information

  • IP address

  • Pages visited

  • Referring websites or traffic sources

  • Links or elements selected

  • Website activity and interactions

  • Dates and timestamps associated with website activity

QGH's website is hosted by Squarespace. Squarespace may process visitor information to operate the website and provide website analytics and related services.

4. How We Use Information

QGH may use information collected through the website to:

  • Respond to questions and inquiries

  • Communicate with prospective participants, clients, organizations, or other interested parties

  • Evaluate whether QGH services may be appropriate for an individual's or organization's stated needs

  • Coordinate consultations and appropriate next steps

  • Operate, maintain, secure, and improve the QGH website

  • Understand general website usage and performance

  • Maintain appropriate business and administrative records

  • Comply with applicable legal or regulatory requirements

  • Protect QGH, website visitors, participants, and others from fraud, misuse, security threats, or other harmful activity

QGH seeks to collect and retain only information reasonably necessary for legitimate business and service-related purposes.

5. Sale or Rental of Personal Information

Quality Greats Health does not sell or rent personal information to third parties.

QGH does not provide personal information to third parties in exchange for money or other compensation.

6. When Information May Be Shared

QGH may disclose limited personal information when reasonably necessary to:

  • Work with service providers that support website hosting, communications, technology, or other business operations

  • Complete an action specifically requested or authorized by you

  • Comply with applicable law, regulation, subpoena, court order, or other lawful process

  • Protect the rights, safety, security, or property of QGH, its participants, website visitors, or others

  • Investigate suspected fraud, misuse, security incidents, or unlawful activity

Service providers may process information on QGH's behalf in connection with the services they provide.

QGH does not authorize service providers to use personal information for unrelated purposes merely because they provide services to QGH.

7. Cookies and Website Analytics

The Quality Greats Health website uses cookies and similar technologies to support website functionality, security, analytics, and the visitor experience.

QGH restricts non-essential cookies unless a visitor provides consent. Visitors are provided options to:

  • Accept all cookies

  • Decline all non-essential cookies

  • Manage cookies to select their individual preferences

Visitors may subsequently review or change their selections through the website's Cookie Preferences control.

Necessary cookies may be used without visitor consent when required for the website to function properly. QGH may use aggregated website analytics to understand general website activity and performance and to improve the website and visitor experience.

QGH does not sell or rent personal information collected through its website.

8. Data Retention

QGH retains personal information only for as long as reasonably necessary for the purpose for which it was collected, legitimate business and recordkeeping needs, dispute resolution, security, or applicable legal requirements.

Information that is no longer reasonably necessary will be deleted, securely disposed of, or otherwise handled in accordance with QGH's information-management practices.

9. Information Security

QGH takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure.

For this reason, visitors should not submit sensitive health, financial, or identity information through QGH's general website forms or ordinary email unless specifically instructed to do so through an appropriate method.

10. Children's Privacy

The QGH website provides general information about QGH and its services and is not designed to knowingly collect personal information directly from children under 13 through its general website inquiry functions.

Parents, guardians, or other authorized adults seeking information regarding services for a minor should contact QGH on the minor's behalf.

If QGH becomes aware that personal information from a child under 13 was submitted through the general website without appropriate authorization, QGH may take reasonable steps to delete that information.

11. Third-Party Websites and Services

The QGH website may contain links to third-party websites, resources, or services.

QGH does not control the privacy practices of those third parties. Information provided directly to a third-party website or service is governed by that third party's privacy practices and policies.

Visitors are encouraged to review the privacy policies of third-party services before providing personal information.

12. Your Privacy Choices

Individuals may contact QGH to:

  • Ask questions about information they have provided to QGH

  • Request correction of inaccurate contact information

  • Request deletion of information they previously submitted, when appropriate

  • Ask questions about QGH's privacy practices

Some information may need to be retained when reasonably necessary for legal, regulatory, contractual, security, or legitimate business purposes.

13. Changes to This Privacy Policy

QGH may update this Privacy Policy periodically to reflect changes in its services, website functionality, technology, business practices, or applicable requirements.

When material changes are made, the revised policy will be posted on the QGH website with an updated effective date.

14. Contact Us

Questions or concerns regarding this Privacy Policy or QGH's privacy practices may be directed to:

Quality Greats Health
Ryan P. Galang, RN
Founder & Principal
Email: ryan@qualitygreatshealth.com
Phone: 818-921-0984
Website: qualitygreatshealth.com